Frequently Asked Questions

What makes KeraStraight the first choice over alternative treatments?

Our products are designed by hairdressers who understand the needs of both salons and the
clients. It also has the endorsement of some of the greatest award winning hairdressers who value the KeraStraight treatment range as not only providing the ultimate results but also in the fact that KeraStraight is completely and certifiably safe for the user and consumer

Is KeraStraight a permanent hair straightener?

No, KeraStraight is based on the hairs natural proteins and will gradually fade from the hair.

Can KeraStraight be applied on pre-treated or coloured hair?

Yes, KeraStraight can be applied to all hair types including highlighted, bleached, coloured and also
on hair that has had no history of chemical services (virgin hair).

When can I colour my hair if I want to have a KeraStraight?

Hair can be coloured either 2 days before the service or alternatively 2 days after. It is usually best to
highlight prior and full head colour after the treatment.

Can KeraStraight be applied on hair that has been permed, chemically straightened or relaxed?

YES, our treatments can be used on any hair type that has had previous chemical services. Leave 30 days after a KeraStraight Treatment before applying a perm or chemical straightening service.

Will KeraStraight work on very curly and Afro-Caribbean hair?

YES, KeraStraight is extremely effective on Afro- Caribbean hair.

How long does KeraStraight keep the hair straightened, smoothed and repaired?

The benefits will last in the hair for a period of up to 4 months depending on the hair type. On hair that
has had previous chemical services the results are more dramatic and last longer. With hair types that are natural with no chemical service history, the results are better and last longer after subsequent treatments.

How long does the service process take?

2.5 – 3 hours, but there is a 30-45 minute sink-in time, so another client can be looked after in that time.

When can I shampoo my hair after a KeraStraight treatment?

Once the service is complete you can shampoo and treat your hair as normal after just 30 minutes,
although most clients will choose to shampoo themselves at home.

If I am pregnant or breast-feeding can I safely have a KeraStraight Treatment?

Yes, KeraStraight treatments are completely safe to use during pregnancy and while breast-feeding.

When am I able to have a KeraStraight Treatment again after the first application?

KeraStraight should last between 2 and 4 months, but can be re-applied after 30 days.

What after care is recommended to ensure best possible results are maintained?

KeraStraight recommends using only the KeraStraight Straight Maintain Shampoo and Conditioner. These products are sodium chloride and sulphate free and have been developed to maximise the longevity of the KeraStraight Treatment. They also contain our special KS Complex to support and maintain your treatment and protect against daily environmental stresses.

How long can a KeraStraight treatment bottle be kept for once opened?

Once opened you must use within one month, providing the lid is sealed back tightly.